At Watch Repair Pro, we’re committed to providing a seamless experience for your watch repair needs. Whether you prefer to visit us in person, ship your timepiece to us, or request services online, here are detailed instructions to guide you through the process:
1. Setting Up an Appointment:
You can schedule an appointment for watch repair services in two ways:
Call Us: Reach out to our customer service team by phone to schedule your appointment.
Online Request: Visit our website and fill out our online appointment request form.
2. Shipping Your Timepiece:
If you choose to ship your watch to us, please follow these steps:
Fill out a detailed Request Form available on our website.
3. Evaluation and Quote:
Once we receive your timepiece, one of our skilled watchmakers will be assigned to assess it in detail.
We will contact you with a full quote for service, along with an approximate timeframe for completion.
We will not perform any work on your watch without written approval from you.
4. Repair and Testing:
Once you approve the quote, our experts will proceed with the necessary repairs and services.
Your watch will be thoroughly tested to ensure it functions accurately.
5. Shipping Back to You:
After the repair and testing phase is complete, your timepiece will be shipped back to you.
The shipment will be fully insured, and we will provide you with a tracking number.
A signature will be required upon delivery to ensure secure receipt of your watch.
6. Important Notes:
We do not ship items to P.O. Boxes.
All shipping addresses must be verified and confirmed with the credit card used for payment.
At Watch Repair Pro, we prioritize the safety and satisfaction of our customers. Our meticulous approach to watch repair ensures that your timepiece receives the care and attention it deserves. Contact us today to schedule your appointment or to initiate the repair process for your watch. We look forward to serving you and restoring your cherished timepieces to their full glory.